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#Frequently asked questions

Explore common inquiries about our products, ingredients, and services to find quick answers and learn more about what makes us unique in the market.

What types of pickles do you offer?
We offer a variety of pickles including traditional pickles. Also we offer Candies, Chutneys & Murabba.
Are your pickles made with organic ingredients?
Yes, many of our pickles are made with organic ingredients. Please check the product description for specific details on each variety.
How can I place an order?
You can place an order directly through our website & e-commerce platforms. Simply select the products you want, add them to your cart, and proceed to checkout.
How long does it take to process and ship my order?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location but generally range from 3-7 business days for domestic orders.
How should I store my pickles?
Our pickles should be stored in a cool, dry place. Once opened, they should be refrigerated and consumed within 2-3 months for optimal freshness.
What is the shelf life of your pickles & other products?
Unopened jars of pickles have a shelf life of up to one year when stored properly. Check the expiration date on the jar for specific information.
What ingredients are used in your pickles & products?
Our pickles are made with fresh vegetables, vinegar, water, salt, and a blend of spices. Specific ingredients can be found on the product label.
Are your pickles low in sodium?
We offer both regular and low-sodium pickle options. Please check the nutritional information on the product page for details.
What is your return policy?
We do not offer returns & refunds. We offer replacements for damaged or defective products.
How can I contact customer service?
You can reach our customer service team via email at hello@picklewaala.com or by phone at +919971193272. We are available Monday through Saturday from 10 AM to 7 PM IST.
Can you place the order for me ?
We can place the order on your behalf. Please drop a message on WhatsApp. Share your name, complete address, contact number, products you’d like to order, and the payment mode.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.